Picture this: New York City launches an AI chatbot to help small business owners navigate regulations. Five months later, it’s telling restaurants they can serve cheese nibbled on by rats and advising employers they can fire workers who complain about sexual harassment. The city’s response? Keep it running. This isn’t a parable about technology gone […]
The Extinction Event: Why AI Is Exposing Every Lazy Brand Decision You’ve Ever Made
Try this: Go to ChatGPT or Perplexity and ask it to analyze any major company’s brand promises against their public reviews, support forums, and employee feedback. Watch how quickly it surfaces contradictions between what they claim and what they deliver. This capability isn’t theoretical anymore. AI-driven sentiment analysis identifies emerging issues in real-time, enabling teams […]
The Great Unbundling: When AI Destroys Your Business Model, Your Brand Is All That’s Left
There’s a particular kind of silence that falls when a room full of professionals watches AI do in thirty seconds what used to take their team three days. I’ve been in those rooms. Maybe you have too. The anxiety is palpable, and it should be. We’re watching entire business models evaporate in real time. The […]