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Try this: Go to ChatGPT or Perplexity and ask it to compare any major company’s brand promises against their public reviews, support forums, and employee feedback. Watch how quickly it surfaces contradictions between what they claim and what they deliver.…
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When AI Destroys Your Business Model, Your Brand Is All That’s Left
There’s a particular kind of silence that falls when a room full of professionals watches AI do in thirty seconds what used to take their team three days. I’ve been in those rooms. Maybe you have too. The anxiety is…
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When Breaking Brand Rules Builds Brand Trust
I’ve been watching brands tie themselves in knots lately. They’re caught between old playbooks that preach consistency and young teams who see those playbooks as rules written for a world that no longer exists. The tension is real. A heritage…
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How AI Can Help Creative Teams Stay True to the Brand
There’s a truth I’ve come to accept about creative teams: we drift. Not because we’re careless, but because we’re captivated. We love novelty, we follow sparks, we chase the next idea. But creativity without direction doesn’t build a brand, it…
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Trust Is the New Brand Equity: Why AI Makes Integrity Non‑Negotiable
Why Trust Is the Strategic Edge in the Age of AI Brands built on trust hold the cards in the age of AI. In a world in which the models know all, AI brand trust isn’t a nice-to-have. It’s existential. …